1. Information We Collect
1.1. Personal Information: We may collect personal information that you voluntarily provide when using our online store, registering for an account, placing an order, or contacting us. This information includes, but is not limited to:
- Full Name
- Email Address
- Phone Number
- Address (for delivery purposes)
- Payment details (such as credit card information or other payment methods)
- Information related to any orders or special preferences
1.2. Information Collected Automatically: When you visit our website, we automatically collect certain information from your device. This information includes:
- Your IP address
- Browser type and operating system
- Pages you visited on our site
- Duration of your visit and interactions with the site
- Any cookies that may have been set
2. How We Use the Information
2.1. Providing Services: We use your information to provide our services effectively, such as:
- Processing and delivering orders
- Communicating with you about order status
- Managing your account and providing technical support
- Personalizing your shopping experience based on your preferences
2.2. Improving Our Services: We use your data to evaluate our site’s performance and analyze user behavior, which helps us:
- Improve the quality of products and services
- Develop new features
- Enhance the customer experience
3. Sharing Information with Third Parties
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties to provide the requested services. These parties include:
- **Clicks Company**: A Qatari company responsible for delivery services, which may receive information such as name, address, and phone number to ensure delivery of orders.
- **SkipCash Company**: A Qatari payment gateway, which receives your payment information to complete transactions securely.
4. Data Protection
We are committed to protecting your personal data from unauthorized access, alteration, or unlawful disclosure. We use advanced security technologies such as:
- Data encryption during transmission (SSL)
- Data storage protection protocols
- Strict access control measures to protect data
5. Your Rights Regarding Your Data
5.1. Access and Correction: You can request access to or correction of your personal information at any time.
5.2. Data Deletion: You have the right to request the deletion of your personal data from our records. We will delete the data in compliance with legal requirements.
6. Protection of Minors
We do not knowingly collect or use data from minors. If we discover that we have collected data from a minor without parental consent, the data will be deleted immediately.
7. Changes to the Privacy Policy
We reserve the right to modify the privacy policy from time to time. Any changes will be posted on this page to ensure you are aware of how your data is being protected.
8. Contact Us
If you have any inquiries or concerns regarding the privacy policy, please contact us via email or phone.